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Price Gouging–not Sure What Action I Should Take Next – Columbia, MO

Not Sure
Spent: $11,500 in Columbia, MO

I paid in full for smart lipo of the flanks, arms and inner thighs. I also paid in full for a complete tummy tuck. My issues are not with the results—but with my PS office staff that continue to price gauge me.

I was told that they would be running one of my credit cards for $7,380—instead they ran it for $7,830 ( when I went to them and showed them where they wrote 7,380, the PS's wife who runs the office, said that the $500 was for a discount on multiple procedures that was applied towards the initial charge of $11,500)

As I was having my smart lipo done–my PS said he was conservative and would rather not take too much off–since we could always do that at another time. He said this in every area.

So I went back to have him take more out (because we agreed there wasn't much difference in my thighs from the before and after).

All is fine…until the secretary asks for $500 when I am leaving. I said I am not paying anything, I already paid for the procedure in full-this was still part of the initial procedure since he was admittingly conservative with removal. The secretary actually told me to just pay $250, I said no. She said, "how about $150 and I am sure Chris (PS's wife) will let it go".

I said no. Definitely getting a feeling of unprofessionalism. The secretary winked and said she would talk to Chris, while I am looking at her in disbelief.

Now I get a bill ( 3 months later )for $450, with a note attached to go to collection. What do I do? I have heard this PS's office has done this to someone else, so I feel that it is the principal AND I now am not comfortable going back to him for his "ONE FREE TOUCH UP" that they advertise. I feel that I should take legal action, and possibly turn the office into a medical board (he is a board certified physician)…but I am not sure how to do it. Any ideas? I am really frustrated—I know whats right and wrong, and this is definitely WRONG.

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